Texas Roadhouse Host Quiz

What are the different host positions?

• Board

  Being on your phone at the POS

  Cleaning your shoes outside

  Eating rolls in the togo room

  Gossiping in front of guests

• Board

  Updating

  Call aheads

  Seating

  Names

  Silverware

• Board

  White trash pick up

  Folding kids menus

  Restroom checks

• Board

  Updating

  Seating

  Names

  Silverware

What are parts of the story? (select all that apply)

• Hand cut steaks

• Made from scratch sides and dressings

• Ice cold margaritas

• Fresh baked rolls

10-4 Rule:

At 10 feet, acknowledge guest

At 4 feet, engage with guest

• True

• False

How often should restroom checks be done?

• Once a night

• Every hour

• Every 30 minutes

• Every 15 minutes

What question(s) should you ask a guest while seating them?

• How was your last visit with us?

• How are you doing today?

• Is this your first time dining with us?

• Are you celebrating anything with us tonight?

What is the most important thing about your uniform?

• Name tag

• Smile

• Non-slip shoes

• Belt

What is the Texas Roadhouse phone number

• 217-066-0420

• 217-836-9631

• 217-698-2540

• 217-698-5700

What is the minimum amount of guests needed to be considered a large party?

• 6 guests

• 7 guests

• 8 guests

• 9 guests

What is the proper way to answer the phone?

• "Thank you for calling Texas Roadhouse, how can I help you?"

• "Thank you for calling Texas Roadhouse, this is ____, how can I help you?"

• "Thank you for calling Outback Steakhouse in Springfield, this is ______, how can I help you?"

• "Thank you for calling Texas Roadhouse in Springfield, this is _____, how can I help you?"

What should be taken to the table while seating guests?

• Plates

• Silverware

• Steak sauce

• Fresh baked bread and Honey Cinnamon Butter