Effective Communication and professional standards

What is a reason you might need to communicate with someone?

• Practice was canceled and you have to inform the person picking you up

• You saw that your teacher entered an incorrect grade on your report

• The uber is picking you up at a destination with lots of people

• all of the above

Visual Communication is

• when visuals are used to get a message across, inspire change, or evoke an emotion

• when you speak to communicate in situations like face to face conversations, phone/video calls etc.

• when communication is expressed in written form

• when you use body language to interpret how someone is feeling

Oral/Verbal Communication is

• when visuals are used to get a point, emotion or message across

• when someone interprets body language to understand how someone is feeling

• when people communicate through written form such as a text message or email

• When people communicate through speaking such as a phone call or face to face conversation

nonverbal communication is when someone is able to convey or interpret information without using words such as displaying or observing types of body language. This includes eye contact or lack of, facial expressions, posture, gestures etc.

• True

• False

Written communication is any form of interaction that is in a written format. Which of the answer choices is an example of written communication

• A Text Message

• A phone call

• 
  Someone rolling their eyes

• graphic design poster of an upcoming movie

Upward Communication is-

• information exchanged with an outside organization

• information exchanged between peers, colleagues

• Information exchanged from the top of the organizational hierarchy sent downwards

• information exchanged UP the organizational hierarchy

What is downward communication?

• information exchanged UP the organizational hierarchy

• Information exchanged from the top of the organizational hierarchy sent downwards

• information exchanged between peers, colleagues

• information exchanged with an outside organization

What is Lateral Communication(also referred to as horizontal communication)?

• information exchanged UP the organizational hierarchy

• Information exchanged from the top of the organizational hierarchy sent downwards

• information exchanged between peers, colleagues

• information exchanged with an outside organization

External Communication is-

• information exchanged UP the organizational hierarchy

• Information exchanged from the top of the organizational hierarchy sent downwards

• information exchanged between peers, colleagues

• information exchanged with an outside organization

Business communication is sharing information between people within the workplace and outside a company.

True or false?

• False

• True