DC&ET Knowledge Challenge #1 - OCM CoE

Who is the lead of our Organizational Change Management Centres of Excellence (OCM CoE) sub-community?

• Oana Toma

• Michael Topolnytsky

• Gareth Kingston

• Caroline Becker

Which is one of the main Organizational Change Management Centres of Excellence (OCM CoE) benefits?

• An integrated approach to accelerate adoption and sustainment of changes

• Establishes multiple OCM approaches

• Definition of different adoption metrics per project

• Enables a segmented view of change activities across the enterprise

What are the 2 axes in the OCM Center of Excellence (CoE) Matrix?

• Maturity of In-House Change Resources

  &

  Change Complexity

• Change Complexity

  &

  Change Expertise

• Change Expertise

  &

  Strategic Initiatives Budget

• Maturity of In-House Change Resources

  &

  Strategic Initiatives Budget

Which of the following is the best CoE Operating Model for a

HIGH Change Complexity and

HIGH Maturity of Change Resources?

• Delivery Model

• Advisory Model

• Best-Practices Model

• Service Centre Model

What is the CoE Operating Model that provides specialist resources to projects/customers?

• Best-Practices Model

• Service Centre Model

• Advisory Model

• Delivery Model

What is the CoE Operating Model that shares best practices through a knowledge repository?

• Best-Practices Model

• Service Centre Model

• Advisory Model

• Delivery Model

What is the CoE Operating Model that uses SME resources to support the adoption of best-practices on projects?

• Best-Practices Model

• Service Centre Model

• Advisory Model

• Delivery Model

Bonus Question: What is a best question to identify the Change Complexity of a client engagement?

• Do you have an internal OCM team?

• What are your OCM capabilities?

• What is the size, complexity, and prioritization of the portfolio?

• How effective has the leadership team been in driving similar programs?