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21 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can a concrete class be mapped to a database table?

True

False

Answer explanation

Correct. A concrete class can be mapped to a database table

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Reports are most commonly generated with properties from which set of classes?

Work, Assignment, and History

  • @baseclass, Assignment, Rule

  • Work, Data, Rule

  • @baseclass, Work, Assignment

Answer explanation

@baseclass class properties are not generally used to generate reports.

  • Correct. Work, Assignment, and History are the classes that are commonly used to generate reports.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

An online retailer has received feedback about declining product quality. For each month, you want to display the number of orders and the number of one-star rated orders where quality issues are the primary complaint. How do you satisfy this use case?

  • Configure a report that uses a class join.

  • Configure a report that uses an association rule.

  • Configure appropriate report categories.

Configure a report that references a subreport.

Answer explanation

  • In a primary report for the order totals for each month, you use a join filter to join a subreport that fetches the number of one-star rated orders for each month. You use a filter condition to show the number of one-star rated orders with quality-related complaints. 

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

You create a report in a work class that displays the assigned operator and task name for each open case. Which two ways can you combine data in the Assign-Worklist class for your report?  (Choose Two)

Use a Worklist Assignment association rule to join the Work class to the Assign-Worklist class.

Use a class join to the Assign-Worklist class. Specify a join filter where the pxRefObjectKey in the join class is equal to an object identifier in the work class.

Use a Worklist Assignment association rule to join to the Assign-Worklist class. Specify a join filter where the pxRefObjectKey in the join class is equal to an object identifier in the work class.

Use a class join to the Assign-Worklist class. Specify a join filter where the Worklist Assignment association rule is equal to an object identifier in the work class.

Answer explanation

The association rule defines the join operation and enables you to select data objects in the class.


The class join specifies the class you are joining and a filter that describes how the data between the classes are joined.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You create a report that uses data from two classes. Which of the following reporting requirements requires the use of a subreport?

Columns to display are: Operator Name, Operator Division, Count of Purchase Requests created.

Columns to display are: Operator Name, Operator Division, and Count of Purchase Requests created by the operator. Filter the results by unresolved status.

Columns to display are: Manager, Name, and Count of operators that report to each manager. Filter by Managers with more than five direct reports.

Columns to display are: Operator Name, Last updated Case ID, Last updated Case Status, and Update Date.

Answer explanation

You use an aggregate function in a subreport to determine the count of direct reports for each manager. 

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which report requires joining classes?

A list of all child cases showing the work urgency of their parent case

A list of all worklist assignments grouped by the operator who is performing the action

A list of flow actions and average turnaround time, categorized by Performer

A  list of all cases created by the operator along with the work status of each case

Answer explanation

You would join the case and subcase classes by matching the subcase cover ID (pxCoverInsKey) to the case identifier (pzInskey).

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the role of privileges in role-based access control?

  • Privilege are used to grant application access by channel, such as web and mobile.

Privileges are used to determine whether users can use a specific rule.

  • Privileges are used to control core operations such as creating, deleting, or updating cases.

  • Privileges are used to authenticate users.

Answer explanation

  • Correct: Privileges are set on individual rules, such as flow actions. If a privilege is granted to an access role, the users assigned with that role can use the corresponding rule during their user session, such as during the processing of a case.

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