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Maersk.com Knowledge

Authored by Alisa alisa@maersk.com

English

1st Grade

Used 4+ times

Maersk.com Knowledge
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5 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

与MSC/HLC/CMA的线上服务相比,请选择目前仅有马士基网站提供的线上服务:

Invoice check & Download 查询&下载账单

Online Support 在线支持

Online ECR 在线电放

SI submission 提交补料

2.

MULTIPLE SELECT QUESTION

30 sec • 2 pts

关于网站在线支持,请选择以下正确的描述:(多选)

Chatbot提供7×24小时服务

人工服务只有登陆网站后才可以使用

在线人工服务分为网站使用相关支持以及业务相关支持

可通过受理号码向在线支持查询邮件的跟进状态

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

客人可以免费使用所有马士基目前提供的API 服务

正确

错误

4.

MULTIPLE SELECT QUESTION

30 sec • 2 pts

请选择以下马士基APP目前可提供的服务:(多选)

Track Shipments 货件追踪

Online Support 在线支持

China Epay 人民币在线付款

Schedule change notification 船期变动提醒

5.

MULTIPLE SELECT QUESTION

30 sec • 2 pts

请选择以下马士基小程序目前可提供的线上服务:(多选)

Shipment tracking 货件追踪

Share the shipment information with related parties 与相关方分享货件信息

Vessel schedule search 船期查询

Keep recent search records 保存近期搜索记录

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