
Quiz kỹ năng làm việc
Authored by Thị Đinh
English
University
Used 2+ times

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12 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
Which type of communication flows from a more senior-level to a lower level in an organization?
Downward communication
Upward communication
Horizontal communication
Lateral communication
2.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
What type of communication occurs between peers or coworkers at the same hierarchical level?
Downward communication
Horizontal communication
Upward communication
Lateral communication
3.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
Which communication barrier can be overcome by using words that people understand?
Physical barrier
Perceptions barrier
Language barrier
Gender barrier
4.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
Which communication barrier results from emotions such as mistrust and fear?
Physical communication barriers
Emotional communication barriers
Language communication barriers
5.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
Formal communication is mostly done in written form. TRUR or FALSE
TRUE
FALSE
6.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
What is the primary purpose of feedback?
To criticize and demotivate individuals
To provide guidance for improvement
To avoid communication and personal growth
To ignore the actions or behavior of others
7.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
How should negative feedback be delivered?
In a public setting to create awareness
In a timely manner, preferably in private
By using harsh and disrespectful language
By completely avoiding any negative feedback
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