Matinal Full Digital 16.08.23
Professional Development
•6 Qs
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Matinal Full Digital 16.08.23
Quiz
•
Business
•
Professional Development
•
Practice Problem
•
Hard
DANIEL MARTINEZ
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6 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
¿Cuales son los focos del Referente Full Digital?
Liderar y hacer crecer nuestra categoría - Rewards - Digitalizar y potenciar
Liderar y hacer crecer nuestra categoría - Digitalizar y potenciar - Optimizar nuestro negocio
Clientes Referentes VALE - Liderar y hacer crecer nuestra categoría - CCC Marketplace
Todas las anteriores
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
¿Que KPI componen el pilar ADOPTION?
NR Digital - Digitalizacion - Antifraude
Canjes - Desafios - NR Marketplace
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
¿De que manera le llega la encuesta de NPS a un cliente?
Llamado de teléfono
Mensaje de texto
A travez de la app BEES
Todas son correctas
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
¿Cual es el objetivo 2023 de NPS?
76%
60%
56%
55%
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Si de una base de 50 encuestas fueron: 31 PROMOTORES - 15 PASIVOS - 4 DETRACTORES
¿Cual fue el resultado de NPS?
54%
55%
56%
57%
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
¿Puede hacer un cliente un reclamo por Whatsapp?
Si
No
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