CERT 3 E 2

Which of the following requires the MOST availability from the business team?

• SDLC

• Scrum

• PRINCE2

• Waterfall

Which of the following software programs would be BEST to use to store information related to business transactions?

• Record management system

• Customer relationship management

• Enterprise resource planning

• Content management system

During a status meeting, the development team reviews work and finds an unforeseen dependency on one of the critical project activities. As a result, the project will most likely be delayed. Which of the following actions should the project manager MOST likely perform?

• work with the project scheduler to update the project timeline

• communicate to the stakeholders about the updated timeline

• ask the development team to fast-track upcoming activities

• Add two resources so the critical activities will finish on time

Which of the following would be the NEXT document a project manager should update once the need to procure goods and/or services is identified?

• memorandum of understanding

• request for information

• statement of work

• non-disclosure agreement

A PM received feedback from the project sponsor that the resources involved in the project are unsure of their daily activities. Which of the following is the MOST effective step for the PM to take to ensure clarity within the team?

• create a list of tasks and share it with the team

• resend the scope of work to the team

• review the Gantt chart weekly with the team

• Have the project sponsor meet with the team

A project manager has been informed that the delivery of required IT equipment will be delayed. Which of the following is the FIRST step the project manager should take?

• make an impact assessment

• prepare a new purchase order

• select a new vendor

• create a risk register

which of the following BEST identifies the intent and purpose of a project closeout report?

• to provide documentation of lessons learned

• to document variances from the initial project baseline

• to validate that a project has been successfully completed

• to release resources and terminate all access rights

A PM is working with stakeholders in the discovery phase and comparing the cost of the project to the cost savings the project will produce when it is complete. The output of this exercise will produce the:

• ROI

• SOW

• RFI

• RFP

A project team has just experienced an unexpected event and implemented a work-around. Which of the following documents should be used to record the event? (Choose two)

• Risk report

• defect log

• issue log

• backlog

• change log

A project implementation partner and the project manager disagree about completed requirements. The project manager shows the project requirements as 70% complete. The implementation partner validates that all requirements were completed. Which of the following would clarify what the project implementation partner was contractually expected to complete?

• SOW

• RFI

• RFQ

• WBS