Emergencies Review

Select the Emergency Call Types

• Move In

• Gas Leak

• Move Out

• High Pressure / Low Pressure / No Gas

• Transfer Services

What are the components of the fire triangle?

• Fire

• Heat

• Fuel

• Oxygen

A ____ flame is normal and we do not have to transfer the call to emergencies.

A ____ flame is not normal and we have to transfer the call to emergencies.

The ____ Test is a safety test to verify there is not leaks.

What of the following are visual signs of Gas leaks?

• Persistent bubbling

• Whistling

• Roaring

• Dead vegetation around the gas line

The natural gas is:

• Colorless

• Implosive

• Odorless

• Explosive

• Expensive

CenterPoint Energy adds an odorant, _________, that has a rotten egg smell.

We can call back a customer if the call drop and they have an emergency.

• True

• False

We can place an emergency call on hold to perform account research.

• True

• False