Email Writing

How do professionals communicate at work?

• Through Facebook

• Through Emails

• Through LinkedIn

• Through WhatsApp

In email writing, we should avoid informal everyday phrases, slang, _____.

• and idioms

• abbreviations(USA) and contractions(don’t)

• and prepositions

You should _____ while writing your email.

• be clear and specific

• include as many details as possible

Emails _____

• have a free style of writing.

• follow a certain structure.

An example of a good salutation: ___

• Dear Ms./Sir,

• Dear you,

• Hello boss

• Dear Ms./Sir

In the body of the email, we start with ___

• Introducing ourselves

• the opening statement (Reason for Writing)

• the Greetings or Referencing to any recent contact (If there’s)

 "pleased" is used for:

• Making Requests

• Giving bad news

• Giving good news

"Unfortunately" is used for:

• Giving bad news

• Apologies

• Invitations

"Could you please …" is used for:

• Offers

• Invitations

• Making Requests

I would be happy to assist you.

• Offering doing something

• Making Requests

• Invitations