Incidents: What should you do next?

You see someone slip and fall on a wet surface but gets quickly and continues to walk.

Should you highlight it immediately?

• Yes

• No

A car almost knocks into a pedestrian. The pedestrian looks shocked but is not injured.

The driver drove off immediately. What should you do next?

• Highlight it in the TM IC group chat

  at the end of the day

• Check with the pedestrian

  if he/she is okay, highlight it on Channel 4 immediately

You see someone climbing over the seat in the service hall.

The person did not injure himself or damage the seat.

As such, there's no need to highlight this.

• True

• False

You find someone lying outside the Sanctuary and bleeding profusely.

What should you do next?

• Move the person to the sofa

• Call an ambulance and highlight it on Channel 4 immediately

You notice someone loitering around or looking into Nursery longer than usual.

Do you need to highlight it?

• Yes, highlight it on Channel 4 immediately

• Yes, highlight it at the end of service

If the people involved in an incident has no physical injuries,

I do not need to highlight it.

• True

• False

If a car accidentally knocks into a stationary car

and leaves no mark on either cars,

I will still highlight it.

• True

• False

You noticed a bag left unattended after passing by the same area a few times.

What should you do next?

• Highlight it on Channel 4 immediately

• Wait another 30min to see if the bag is still there

You notice one of the lights outside the Sanctuary is not working

but the rest of the lights are working.

What should you do next?

• Highlight it on Channel 4 immediately

• Wait and see if it will work again

You noticed an argument between a couple outside the church main gates but not sure if they are congregants or members of the public.

What should you do?

• Step in as a reconciler

• Highlight it on Channel 4 immediately