Email Etiquette

Email Etiquette

9th - 12th Grade

15 Qs

quiz-placeholder

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Email Etiquette

Email Etiquette

Assessment

Quiz

English

9th - 12th Grade

Easy

CCSS
W.11-12.1D, RI.11-12.8, RI.9-10.4

+14

Standards-aligned

Created by

Natalie Wojinski

Used 25+ times

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What should you always use in an email?

Emojis

Casual language

All caps

Subject line

Tags

CCSS.SL.11-12.6

CCSS.SL.9-10.6

CCSS.W.11-12.1D

CCSS.W.11-12.2E

CCSS.W.9-10.1D

2.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Before you press send, you should always ___________ your email.

delete

proofread

bold

forward

Tags

CCSS.RI.11-12.4

CCSS.RI.7.4

CCSS.RI.8.4

CCSS.RI.9-10.4

CCSS.RI.9-10.4

3.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

You need a greeting or salutation in emails.

True

False

Tags

CCSS.RL.9-10.4

CCSS.SL.11-12.6

CCSS.SL.9-10.6

CCSS.W.11-12.1D

CCSS.W.9-10.2E

4.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

You should avoid using ALL CAPS in your emails.

True

False

Tags

CCSS.RI.11-12.8

CCSS.RI.9-10.7

CCSS.RL.11-12.8

CCSS.RL.8.7

CCSS.RL.9-10.7

5.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What is the best way to start a professional email?

Hey!

Dear Ms. Wojinski,

What's up?

YO!

Tags

CCSS.SL.11-12.6

CCSS.W.11-12.1D

CCSS.W.11-12.2E

CCSS.W.9-10.1D

CCSS.W.9-10.2E

6.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Some questions and conversations are best to have face-to-face because there’s a large risk of misunderstanding in email.

True

False

Tags

CCSS.RL.9-10.4

CCSS.SL.11-12.6

CCSS.SL.9-10.6

CCSS.W.11-12.1D

CCSS.W.9-10.2E

7.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Which of the following should NOT be included in a complaint?

A description of your concerns

Attempts you made to resolve a problem

TYPING IN ALL CAPS TO SHOW THAT YOU ARE ANGRY

Ideas for how the problem could be solved

Tags

CCSS.RL.9-10.4

CCSS.SL.11-12.6

CCSS.W.11-12.1D

CCSS.W.11-12.2E

CCSS.W.9-10.2E

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