Unit 5 Customer service

Market conditions are _______ than last year.

• more difficulter

• difficulter

• difficult

• more difficult

The job was not _______ as we expected.

• as easier

• as easy

• as easy than

• more easy

We provide a number of ways in which customers can r_______ a problem.

I have a q____ about the price. Is it $26.50 or $28.50?

Online retailers offer ________ products.

• the cheapest

• the cheapper

• more cheap

• expensivest

Customers often provide valuable __________ to help businesses improve their products and services.

When a customer faces an issue, it's important to promptly __________ to resolve the problem.

• give feedback

• get a complaint

• offer a solution

• ask for help

If you're looking for the __________ way to get assistance, our live chat feature is ideal.

• as quick as

• quickest

• less quick

• quick

Our previous approach to handling customer complaints was __________ compared to our new system.

• successful

• more successful

• the most successful

• less successful

Learning the new customer management software can be challenging, but it's not __________ some other advanced software we've used.

• complicated

• more complicated

• the most complicated

• as complicated as