Hair Service Preparation

Each of the following is a reason cosmetologists should understand shampooing, conditioning, and basic scalp care EXCEPT:

• Hair service preparation is an effective opportunity to begin disinfecting scalp and hair infections prior to styling.

• The shampoo service is an opportunity to convey that cosmetologists are professionals who tend to their client’s needs.

• During hair service preparation, cosmetologists can examine and identify hair and scalp conditions that require referral to a healthcare provider.

• Knowledge of the product category allows cosmetologists to recommend the best preparations and services to the client.

Which of the following is a reason cosmetologists should consider including a scalp massage in hair service preparation?

• A scalp massage can stimulate hair growth for a client with hair loss.

• A scalp massage stimulates sebum production, which can improve dry hair.

• A scalp massage can remove minerals that reduce the ability of shampoo to lather.

• A scalp massage can remove excess sebum, dirt, environmental debris, and product buildup.

During which part of the three-part client services process do cosmetologists clean and disinfect implements?

• pre-service

• trans-service

• requested service

• post-service

Each of the following is a benefit of using the three-part hair care services EXCEPT:

• It is easier to keep track of what a cosmetologist is doing.

• It keeps the cosmetologist in compliance with state rules.

• It helps cosmetologists remain organized.

• It ensures a cosmetologist gives consistent service.

Why should a cosmetologist ask if a client has been using natural, non-professional treatments such as shea butter?

• to determine whether a conditioning treatment is needed

• to determine whether there is a danger of excess hair loss during treatment

• to determine whether a clarifying treatment is needed

• to determine whether a scalp massage treatment should be offered

When is it most effective for a cosmetologist to seek information on a client’s hair and scalp needs?

• Before services begin, have a dedicated consultation.

• After the shampoo and conditioning service, ask questions before the hair is styled.

• Ask detailed questions about each step in the service while proceeding.

• At the end of a salon service, ask whether the client is satisfied.

How often should a cosmetologist hold a consultation with a client?

• when the client is new and has never received a service with the cosmetologist

• whenever the cosmetologist suspects the client is dissatisfied

• before every service

• with every season change

Which of the following is a reason that a cosmetologist must decline to perform a service and recommend the client seek the care of healthcare provider?

• an oily scalp with flaking

• abnormal scalp flaking such as large, scaled patches

• excessively tangled hair that is clumping

• hair badly damaged by chemical treatments

Each of the following is a question related to shampooing and conditioning that a cosmetologist should ask a client during the consultation EXCEPT:

• Are you taking any medications that may prevent you from having a wet shampoo?

• Do you use any non-professional or natural treatments?

• How often do you brush your hair when it is wet?

• How often do you shampoo your hair?

Which type of draping has a smaller neck strip to allow the hair to fall naturally?

• shampoo draping

• chemical draping

• wet draping

• styling draping