IGCSE - Chapter 18

What is the primary focus of production?

• Sales
• Output
• Employee Motivation
• Profit

How is labour productivity measured in a business?

• Total Output x Input
• Total Output / Input
• Total Output / Number of Employees
• (Total Output - Input) x Number of employees

Which of the following is NOT a way to improve productivity?

• Increasing input costs
• Improving employee skills
• Investing in more automation
• Effective management

What is a potential benefit of using technology to improve productivity?

• Large initial costs to purchase equipment
• Regular technology updates required
• Decreased output
• No additional costs (wages, sick pay, vacation)

Which of the following is a drawback of using technology to improve productivity?

• Lower quality products
• Reduced output
• Decreased employee morale
• Increased efficiency

Which of the following is a benefit of improving a business's efficiency.

• Increased profit margin due to lower costs
• Increased costs due to automation
• Declining employee motivation

• Reduced employee skills

Which of the following is a negative impact of having TOO MUCH stock?

• Improved customer satisfaction
• Decreased wastage
• Increased storage costs and risk of holding outdated technology
• Reduced carrying costs

Which of the following is a negative impact of having TOO LITTLE stock?

• Faster production
• Increased idle time
• Able to easily respond to market changes
• More competititve

What is Just-In-Time (J.I.T)?

• Ordering in large batches
• Holding large amounts of inventory
• Using the latest technology
• Producing or receiving goods only as they are needed

What is Kaizen?

• One-time process improvement
• Continuous improvement involving all employees
• Focusing solely on reducing costs
• Random changes in production