Soft Skills

the ability to focus on and understand the speaker's message fully

• Active Listening
• Multitasking
• Public Speaking
• Non-Verbal Communication

the ability to provide exceptional service to customers and clients.

• Active listening

• Leadership

• Teamwork

• Customer service

the ability to work hard, be persistent, and demonstrate a commitment to work.

• Work ethic

• Customer service

• Patience

• Teamwork

the ability to analyze information objectively and make informed decisions

• Empathy

• Adaptabilty

• Critical thinking

• Creativity

the ability to remain calm and composed in challenging situations

• Flexibility

• Patience

• Initiative

• Empathy

the ability to interact effectively with people from diverse backgrounds and cultures.

• Cultural competence

• Conflict resolution

• Teamwork

• Customer service

the ability to make effective decisions based on available information.

• Positive attitude

• Teamwork

• Communication

• Decision-making

the ability to maintain a positive and optimistic outlook.

• Flexibility

• Work ethic

• Positive attitude

• Goal setting

the ability to build and maintain positive relationships with others.

• Interpersonal skills

• Adaptibilty

• Humility

• Communication

the ability to set achievable goals and work towards achieving them.

• Goal-setting

• Patience

• School

• Intiative