Business Management Unit 4 AOS 2 Revision

Leadership is the ability to influence or motivate people to work towards the achievement of business objectives

• True
• False

Senge's 5 Principles include all but...

• Systems thinking
• Personal dominance
• Mental Models
• Shared Vision and Team Learning

‘Net profit figures’ is the

• Amount of products sold in normal operations
• Numbers showing the difference between revenue & expenses
• Share of industry sales for a product, expressed as a %
• Change in productivity in one year compared to the last

‘Level of staff turnover’ is the

• Amount of unwanted / unusable material created in production
• Amount of products sold in normal operations
• Share of industry sales for a product, expressed as a %
• Amount of employees leaving the business and being replaced

Personal Mastery refers to...

• deeply ingrained assumptions that influence how we understand the world
• the practice of indivudals undertaking personal growth and learning
• the cornerstone of the learning organisation
• the process of aligning and developing the capacities of a team

In a learning organisation, leaders are...

• stewards, architects, and learners
• architects, builders and designers
• designers, builders, and teachers
• designers, stewards, and teachers

Empowerment is a high risk strategy

• True
• False

Which of the following is NOT an incentive?

• Providing bonuses
• supporting employees
• offering promotions
• encouraging greater autonomy for employees

Which of the following are disadvantages of a high risk strategy?

• A probable poor employer-employee relationship
• involves little financial cost
• Appropriate for critical situations

What are the the three steps in Lewin's Three Step Change Model

• Thaw, Liquid, Steam
• Unfreeze, Change, Refreeze
• Unfreeze, Change, Cool
• Thaw, Change, Refreeze