Hard/Soft Skills Test

Check all answers that are correct. A good listener should...

• keep eye contact with the speaker

• have good posture

• use hand signals to let the speaker know they agree or disagree with them

• be quiet

What soft skill does someone have if they are a good listener, have a positive attitude, are friendly & courteous, give & receive criticism well, show empathy, and have a sense of humor

• Flexibility and adapatibilty

• Communication

• Interpersonal "People" Skills

What soft skill does someone have if they take responsibility and initiative, show self-direction, meet deadlines and have good time management

• communication

• conflict management

• work ethic and self motivation

What soft skill do people have if they are open to change, find new ways to do things, respond well to uncertainty, and work well under deadlines and pressure

• flexibility and adaptibility

• communication

• leadership

What soft skill does someone have if they collaborate and cooperate well with others, take a team-based view, connect well with other team members

• communication

• work ethic and self-motivation

• teamwork

Choose all correct answers

An effective speaker...

• Has good posture

• Shouts so everyone inside and outside of the building can hear them

• Adjusts their tone of voice to engage their audience

• Has good eye contact

• speaks clearly

Choose the correct answers

As a group member on stage with the main speaker, they should

• have

  eye contact with the audience and the speaker

• have good posture

• give only the speaker eye contact

• wiggle around like they have to use the bathroom

An example of a hard skill is

• rewiring a room addition

• politely answering the phone and taking a detailed message

• having a difficult but productive conversation with a stubborn coworker

An example of a hard skill is

• leading a team meeting to make sure they are on task and on time

• creating a blueprint design for a new building

• comforting a coworker who has lost a family member

Hard skills are the same thing as technical skills

• true

• false