Email Etiquette

Email Etiquette

11th Grade

14 Qs

quiz-placeholder

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Email Etiquette

Email Etiquette

Assessment

Quiz

Computers

11th Grade

Hard

Created by

Marcia Notkin

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14 questions

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1.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What should you always use in an email?

Emojis

Casual language

All caps

Subject line

2.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Before you press send, you should always ___________ your email.

delete

proofread

bold

forward

3.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

You need a greeting or salutation in emails.

True

False

4.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

You should avoid using ALL CAPS in your emails.

True

False

5.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What is the best way to start a professional email?

Hey!

Dear Mrs. Emory,

What's up?

YO!

6.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Some questions and conversations are best to have face-to-face because there’s a large risk of misunderstanding in email.

True

False

7.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Which of the following should NOT be included in a complaint?

A description of your concerns

Attempts you made to resolve a problem

TYPING IN ALL CAPS TO SHOW THAT YOU ARE ANGRY

Ideas for how the problem could be solved

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