August Quiz

"We feel that our current priorities and strategic direction do not align with the proposed partnership"

"we do not interest to your proposal as for now"

"we will remind our related team to contact you as soon as possible"

"our team will contact you within 3 x 24 working days"

Escalate to origin OPS for investigation

Suggest cnee/sender to contact the Merchant because Janio hasn't received the package yet

Suggest cnee/sender to contact the Merchant because it has been claimed lost refund by Janio

Suggest to wait 1 week, and If the status remains unchanged after 1 week, suggest to contact the merchant to process the refund

B2C

Singpost

CJ

Ninjavan

Mon-Sun 9am-6pm

Mon-Sun 9am-7pm

Mon-Fri 9am-6pm

Mon-Fri 9am-7pm

2-3 working days

1 working day

1 day

2-3 days

https://www.janio.asia/id/articles/packaging-101-how-to-package-products-for-delivery

https://www.janio.asia/resources/articles/packaging-101-how-to-package-products-for-delivery

https://www.janio.asia/packaging-101-how-to-package-products-for-delivery

https://www.janio.asia/resources/packaging-101-how-to-package-products-for-delivery

clientsupport@janio.asia

control.tower@janio.asia

ops.support@janio.asia

help@janio.asia

Swarovski, Mitsui Outlet Park KLIA, Lot G55 Persiaran Komersial, 64000, Malaysia

Swarovski, Mitsui Outlet Park KLIA, Lot G53 Persiaran Komersial, 64000, Malaysia

Swarovski, Mitsui Outlet Park KLIA, Lot G55 Persiaran Komersial, 64008, Malaysia

Swarovski, Mitzui Outlet Park KLIA, Lot G55 Persiaran Komersial, 64008, Malaysia

Check with the client for the next course of action

Auto disposal

Auto return

All answers are correct.

Pending Internal Update

Resolved

Pending

Waiting on customer