Post-test Unit 5 Business Letters

What is the first step of emailing?

• Log in to your account.
• Click the “Send” button.
• Type the recipient’s email address.
• Click at the “COMPOSE” command.

What is the final step of emailing?

• Log in to your account.
• Click the “Send” button.
• Type the recipient’s email address.
• Click at the “COMPOSE” command.

Which icon is used to attach files?

• 
• 
• 
• 

What is a “Subject” box used for?

• It is used for emailing.
• It is used for typing the email message.
• It is used for typing the topic of the email.
• It is used for typing the email address of the recipient.
• ตัวเลือก 5

What part is used for “Dear Mr. Clack”?

• Salutation
• Subject Line
• Printed Name
• Reference Initials

What part is used for “Sincerely,”?

• Signature
• Printed Name
• Closing paragraph
• Complimentary Close

What part is used for “Thank your again for your prompt attention and courteous service.”?

• Closing paragraph
• Opening paragraph
• Objective paragraph
• Complimentary Close
• ตัวเลือก 5

What part is used for “We are grateful for your letter of...”?

• Closing paragraph
• Opening paragraph
• Objective paragraph
• Complimentary Close

What part is used for “We would be very grateful if you could forward your catalog and price list together”?

• Closing paragraph
• Opening paragraph
• Objective paragraph
• Complimentary Close

What part is used for “Cheque”?

• Enclosure
• Salutation
• Inside Address
• Complementary Close