Review Day 3

This employee personality type knows the business/ process but tends to be unreceptive over changes.

• Champion

• Critic

• Comrade

• Counselor

What is the leaders goal when it comes to implementing change?

• Make sure that everyone is well-informed and conduct regular team huddle

• Decrease the amount of performance decay and decrease the time it will take to bring performance back up.​

• Assign a project lead to manage the change and track compliance

• Treat it as business as usual to avoid apprehensions and complaints

This employee personality types need positive working environment, training, mentoring for them to feel that they belong.

• Champion & Critic

• Critic & Comrade

• Comrade & Counselor

• Counselor & Champion

This employee personality type needs Special projects, Praise, Rewards & Recognition to make him/her feel known.

• Champion

• Critic

• Comrade

• Counselor

This employee personality type needs competitive salary, good food, and security of tenure.

• Champion

• Critic

• Comrade

• All

Everyone is scared of change because no one wants to be in the stress zone wherein they will have to unlearn what they are accustomed to.

• True

• False

This stage of team development shows high enthusiasm of team members despite low performance.

• Norming

• Forming

• Performing

• Storming

The most difficult change to communicate is...

• change of process

• change of leadership

• change of skills

• change of client