Sales II - 1.03

“What method of payment would you like to use?”

is an example of which type of question in sales situations

• Assumptive

• Interpretive

• Open Ended

• Closed Ended

"How do you plan on using this product"

is an example of which type of question in sales situations

• Assumptive

• Interpretive

• Open Ended

• Closed Ended

"Can you give me some background on what’s happening in your home?”

is an example of which type of question in sales situations

• Assumptive

• Interpretive

• Open Ended

• Closed Ended

Which type of question in sales situations is a question that can’t be answered with a simple “yes” or “no.”

• Assumptive

• Interpretive

• Open Ended

• Closed Ended

Which type of question in sales situations is a question that requires support in the form of evidence, like an explanation.

• Assumptive

• Interpretive

• Open Ended

• Closed Ended

Which type of question in sales situations is a question that assumes the prospect is ready to buy

• Assumptive

• Interpretive

• Open Ended

• Closed Ended

All of the following are guidelines for questioning customers EXCEPT

• Gain or Maintain Control

• Acknowledge a Fact

• Standing up Straight

• Isolate Objections

Which of the five types of customers don’t need much convincing to purchase

• Looker

• New

• Impulsive

• Discount

Which of the five types of customers sees value in your product but won’t buy it at full price

• Looker

• New

• Impulsive

• Discount

Which of the five types of customers keeps coming back for more

• Loyal

• New

• Impulsive

• Discount