COMMUNICATION SKILL_LAMPUNG

What is communication?

• The process of exchanging information and ideas to achieve the goals of the information

• The act of speaking loudly to achieve the goals of the information

• The act of writing down information

• The process of keeping information to oneself

What are the main types of communication?

• Verbal, written, and visual

• Verbal, visual, and electronic

• Verbal, Non verbal

• Written, visual, and non-verbal

Communication is a part of ________ skills.

• Soft

• hard

• rough

• short

The cycle in effective communication is ...

• Komunikator------> komunikan -------> pesan --------> Encode

• Pesan --------> Interpret--------> Feedback --------> decode

• Pesan --------> Kirim --------> Interpret--------> Feedback

• Interpret --------> Decode ------> Kirim --------> Feedback

How many kinds of human character?

• 2

• 3

• 4

• 5

The meaning of body language in that picture is.....

• Sad

• Mad

• Sick

• Bored

The following is not an example of building communication skills....

• Give the impression that you are enthusiast about talking to them

• Listen to the conversation alertly and wary

• Give your best smile

• Offer ideas for cooking together

Four things that must be understood to start the communication....

• Wellgroom, Friendly Smile, Over confident, Much Talk

• Firm smile, Laughing, Open mouth, Invite to talk

• Informal Dress, Clean shaved, firm smile, confident handshake

• Well Dressed, Wellgroom, Warm smile, Correct Body Posture

The following are ways to send polite messages, except....

• using good and correct language

• Abbreviate the messages and insert numbers in the text messages

• Write your identity

• End with a thank you

The meaning of body language in the picture is....

• Anxious and Worried

• Happy

• Lying and sad

• Bored