M1 & M2 Design Thinking

It predicts that the time it takes to make a decision increases with the number and complexity of choices available.

• Hick’s Law

• Miller’s Law

• Chunking

• Jakob’s Law of Internet User Experience

It predicts that the average person can only keep 7 (± 2) items in their working memory.

The act of visually grouping related information into small, distinct units of information.

• Hick’s Law

• Miller’s Law

• Chunking

• Jakob’s Law of Internet User Experience

The content are organized into smaller chunks to help users process, understand, and memorize easily.

• Hick’s Law

• Miller’s Law

• Chunking

• Jakob’s Law of Internet User Experience

It states that users spend most of their time on other sites, and they prefer your site to work the same way as all the other sites they already know.

• Hick's Law

• Miller's Law

• Chunking

• Jakob's Law of Internet User Experience

It refers to the output of the process of producing quality user experience from the product through its physical attributes and functionality.

• Design

• Cognitive Load

• Ethical Design

• Mental Models

It refers to the mental processing power being used by our working memory.

• Design

• Cognitive Load

• Ethical Design

• Mental Models

A design made with the intent to do good, and unethical design is its black hat counterpart.

• Design

• Cognitive Load

• Ethical Design

• Mental Models

It is what we think we know about a system, especially about how it works.

• Design

• Cognitive Load

• Ethical Design

• Mental Models

Too many choices will increase the cognitive load for users.

• TRUE

• FALSE

Don't break up long or complex processes into screens with fewer options.

• TRUE

• FALSE