If you are very happy to hear about a friend’s news but try not to let it show, you are using ______.

• overintensification

• deintensification

• neutralization

• masking

______ refers to the overtones and complications associated with a word or an object.

• Connotative meaning

• Denotative meaning

• Social meaning

• Polysemy

______ is the act of using nonverbal symbols to convey meaning.

• Encoding

• Decoding

• Symbolizing

• Explaining

The feeling that boring interactions or events seem to last longer than more interesting or fun ones is examined in the study of ______.

• haptics

• chronemics

• proxemics

• vocalics

Sheila tried to hide her disappointment at not getting the job, but her friend Lara knew something was wrong just by looking at her. This type of nonverbal cue is known as ______.

• spillage

• runoff

• overflow

• leakage

Body language is a form of ______ communication.

• physical

• facial

• nonverbal

• symbolic

Colleges and universities are now permitting students to choose their preferred pronouns, the ones that best connect to their personal identities. These students are members of ______.

•  

  cultural groups

• fraternities

• nation-states

• personal groups

The technical term ______ refers to words that describe a group of any composition of people, as opposed to words like “he,” “him,” or “his,” which refer to words that are specifically masculine.

• divergence

• epicene

• convergence

• agency

During a verbal exchange, whether with acquaintances or strangers, people generally have a need for ______.

• openness

• negative face wants

• popularity

• positive face wants

Face-threatening acts differ in size and are dependent upon the interactants’ relationship, the size of the imposition, and the interactants’ ______.

• face wants

• positive face

• negative face

• power difference