Group 1- BC2

Which is not part of Four-point plan

• Opening & introduction

• Response or Action

• Title

• Close

What is the abbreviation for "Blind copies"?

• BC

• BBC

• CC

• Copy

"Continuation sheet" used for

• second and subsequent pages

• first page

• all pages

Which is not a type of business letter?

• Acknowledgement

• Collection letters

• Complaint

• Letter of marque

Answer explanation

Letter of marque : A letter of marque was a commission authorising privately owned ships (known as privateers) to capture enemy merchant ships

What kind of letter is this?

• Complaint

• Reply to Enquiry

• Acknowledgement

• . Letter of Confirmation

Which is not an importance of consistent presentation:

• Good for Your Professional Image

• Boost for Your Brand

• Make you look disciplined

• Sales boosting

Using the Four-point plan to determine which part this sentence is in;

" I hope you will visit us at stand 26 of this exciting exhibition where we will be revealing our new range of portable computers"

• INTRODUCTION

• DETAILS

• RESPONSE

• CLOSE

Can we add “continued” or “ cont” at the foot of the first page?

• Yes

• No

Using the Four-point plan to determine which part this sentence is in:

" A discount of 10% will be allowed on all orders"

• INTRODUCTION

• DETAILS

• RESPONSE

• CLOSE