Practice Review - All Workflows
Quiz
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Other
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Professional Development
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Practice Problem
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Medium
Andres Sanchez
Used 2+ times
FREE Resource
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7 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
15 mins • 10 pts
What would be the most accurate workflow to solve the user's concern?
The GPS is freezing or losing location (Mobile)
The GPS is freezing or losing location (in-car)
I see a "No network connection" message
I see a "No GPS" message (Mobile)
2.
MULTIPLE CHOICE QUESTION
15 mins • 20 pts
What would be the most accurate workflow to solve the user's concern?
Routing through HOV lanes / Toll Roads
I see a routing error
I can't find a workflow for a case
User shares feedback or suggests a feature
3.
MULTIPLE CHOICE QUESTION
15 mins • 10 pts
What would be the most accurate workflow to solve the user's concern?
Waze is pronouncing a word or a name wrong
Voice language changed randomly
I can't hear the voice directions
Alerts are in another language
4.
MULTIPLE CHOICE QUESTION
15 mins • 15 pts
What would be the most accurate workflow to solve the user's concern?
General map editing issues
The search / autocomplete search doesn't work
I was routed to the wrong address
I see a routing error
5.
FILL IN THE BLANK QUESTION
15 mins • 10 pts
What would be the most accurate step from the workflow "I'm having trouble signing in / signing up" to solve the user's concern?
6.
MULTIPLE CHOICE QUESTION
15 mins • 15 pts
What would be the most accurate workflow to solve the user's concern?
Alerts are in another language
Voice language changed randomly
TTS doesn't match what's on the map or doesn't play when expected
Waze is pronouncing a word or a name wrong
7.
FILL IN THE BLANK QUESTION
15 mins • 20 pts
What would be the most accurate step from the workflow "I'm having an issue with Planned Drives / Calendar Events" to solve the user's concern?
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