BT IA1 Review

BT IA1 Review

12th Grade

10 Qs

quiz-placeholder

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BT IA1 Review

BT IA1 Review

Assessment

Quiz

Business

12th Grade

Practice Problem

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Created by

April Howell

Used 8+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

Which type of communication cannot be translated?

Oral

Indirect

Nonverbal

Written

Answer explanation

Media Image

2.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

In a business context, which form of communication is the most effective tool most of the time?

Oral communication

Nonverbal communication

Indirect communication

Written communication

3.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

What is a good example of an appropriate place to hold a mediation?

In one of the employee's houses

In a company's meeting room

In a public space off company grounds, like a restaurant

In a public space on company grounds, like the office floor

4.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

What is important to keep in mind when delegating work?

Delegating should always be a last-ditch resort.

The more complex the project, the more complex delegating becomes.

Nearly anyone can be delegated to almost any project.

Delegation costs more time than it saves.

5.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

When providing directions to employees, which of Fayol's Five Functions of Management is represented?

Planning

Commanding

Coordinating

Controlling

6.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

What's a good way to avoid a phishing scheme?

Scan your computer often for viruses.

Never open email attachments.

Contact the sender through an outside communication channel.

Reply to the email asking for more information.

7.

MULTIPLE CHOICE QUESTION

1 min • 5 pts

Mail merging isn't really an email feature; it's a word processing function.

True

False

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