Active Listening: Are you good at it?

What is the best way to understand people?

• read their resume

• think about what you are going to say next
• solve their problem

• actively listen to what they are saying

When you actively listen to someone, it helps you understand the message they are communicating.

• true
• false

Tags

CCSS.L.1.6

CCSS.L.3.6

Developing good listening skills helps us to .....

• understand others better
• hear better

Interrupting someone while they are talking shows GOOD listening skills

• True
• False

Paying attention to what someone is saying shows good listening skills. We should (check all that apply):

• Focus

• Touch their shoulder

• Face them directly

• Make eye contact

• Eliminate distractions

Trying to imagine what the other person is feeling shows good listening skills

• true
• false

To actively listen I need to describe how the person is feeling AND:

• say exactly what the speaker is saying

• say, in my own words, what I think I hear the speaker saying

• say what the problem the speaker has and solve it

Sometimes we interrupt a speaker, because

• We understand, so there is no need for the speaker to continue explaining

• We are not listening well

• We have the solution, so we can help with advice

To actively listen well, I need to paraphrase what is going on. This means:

• I ask a clarifying question

• I choose an adjective on how they feel

• I re-say what the speaker told me

• I say the problem, and solve it for the speaker

Empathy is the ability to...

• understand and share the feelings of others
• choose the best path to walk on
• giving advice to a friend or colleague