Hotel Problems
Authored by Assem Serdalina
English
University
Used 5+ times
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6 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Guest: "I have a problem with the air conditioning."
Receptionist:____________________________
I'll call someone to fix it.
I'll ask the technician to come.
I'll get help for you.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Guest:Guest: "Can I get a wake-up call at 7 AM?"
Receptionist:______________
I'll set a wake-up call for 7 AM for you.
I'll bring you extra towels at 7 AM
I'll call a technician.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Guest: "I lost my room key. What should I do?"
Receptionist: __________
I'll give you a key of the gym.
I'll give you a new key.
I'll send someone to fix it.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Guest: "Do you have a fitness center in the hotel?"
I'll put it through o IT.
I'll help with more towels in your room.
Yes, we have a fitness center. I'll show you where it is.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Guest: "I have a problem with the air conditioning."
I'll send someone to fix it.
I'll ask you to check the power.
I'll give you a fan to use.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Guest: "What's the Wi-Fi password?"
I'll call a personal trainer for you.
I'll provide you with the Wi-Fi password.
Wi-Fi is not available in your room.
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