Read the following conversation to answer the questions

Information officer: Welcome to Tasik train station. May I help you?
Customer: Yes, I would like to know when will the train from Yogyakarta arrive?
Information officer: The train from Yogya will be late for 40 minutes due to technical difficulty at the previous station.
Customer: Okay, thanks for the information.

The underlined sentence is the expression of . . .

• Accepting a help

• Asking for a help

• Offering a help

• Declining a help

Read the following conversation to answer the questions

Information officer: Welcome to Tasik train station. May I help you?
Customer: Yes, I would like to know when will the train from Yogyakarta arrive?
Information officer: The train from Yogya will be late for 40 minutes due to technical difficulty at the previous station.
Customer: Okay, thanks for the information.

How does the information officer give a help to the customer based on the conversation above?

• By giving the customer the direction

• By giving the customer the information

• By giving the customer his personal information

• By giving the customer the train ticket

Read the following conversation to answer the questions

Information officer: Welcome to Tasik train station. May I help you?
Customer: Yes, I would like to know when will the train from Yogyakarta arrive?
Information officer: The train from Yogya will be late for 40 minutes due to technical difficulty at the previous station.
Customer: Okay, thanks for the information.

How long the train will delay?

• The train will arrive 40 minutes behind the schedule

• The train is about 150 m long

• The train had technical difficulty

• The train will arrive 40 minutes earlier

Complete the following conversation
Dad: Son, can you pass me that hammer?
You: Here you are dad.
Dad: Thank you.
You: What are you doing dad?
Dad: I'm fixing your sister's desk. There's a hole on it.
You: Can I help you?
Dad: . . . . . . . . . . . . . . I almost finish.
You: Alright then.

• Please, thank you

• Yes, thank you

• Are you sure

• It's ok, I can handle this

. . . . Sun rises every morning from the east.

• That

• An

• A

• The

Soil is . . . . . element that we can find almost everywhere on Earth.

• A

• The

• An

• That

The best help offer for the following situation is . . . .
"Your aunt needs to go to the toilet, at the same time she need to keep her kid."

• You should bring your kid to the toilet.

• Let me help you to keep your kid for a while.

• May I help you to show the way to the toilet.

• Can I help you to direct you to the toilet.

Gilbert: What are you doing?
Wilson: I'm cleaning these old books from my garage.
Gilbert: . . . . .
Wilson: . . . . . . You will get dirty if you clean these books.
Gilbert: That won't be a problem.

• Let me help you - You're so kind, thanks for your help

• Let me do a favor - Thank you but I can handle this

• Can I help you? - Sure, thank you

• What can I do for you? - Thanks for your help

The following expressions are used to decline a help offer, except. ...

• Thank you but I can handle this.

• Thanks.

• I appreciate your help, but I got this.

• It's ok, thank you anyway.

Anisa: Rully said today we will clean school area.
Mr. Nizar: Yes we will.
Anisa: . . . . .
Mr. Nizar: Let Siska clean the corridor. I need you to clean the teachers' room.
Anisa: Ok, Sir.

• Let me help you to clean the teachers' room.

• Is there anything I can help you?
  

• What can I do for you?

• May I help you to clean the corridor?