Intro to TAPs Ch 2 Review

A person whose verbal or nonverbal communication aims to hurt or put others down in a disrespectful way

• active listening
• aggressive communicator
• assessment
• chain of command

The official organizational structure that tells who reports to whom

• assessment
• facilitator
• chain of command
• meditation

A person who creates situations that help students learn by developing activities that actively involve students in learning, rather than just presenting information

• optimism
• active listening
• meditation
• facilitator

Asking questions and restating ideas to discover the true message of the sender

• active listening
• assessment
• optimism
• misssion statement

Determining how much a student or class has learned or is in the process of learning

• optimism
• organizational culture
• assessment
• meditation

The "personality" of an organization based on the assumptions, values, standards, behaviors, and actions of people, as well as the tangible signs of an organization

• organizational culture
• meditation
• professional development
• mission statement

The official version of an organzation's purpose and goals, along with policies and procedures

• aggressive communicator
• mission statement
• optimism
• mediation

The process of bringing about agreement or reconciliation between opponents in a dispute

• chain of command
• optimism
• professional development
• mediation

Taking part in a professional organizations, attending seminars and conferences, pursuing an advanced degree, or other activities meant to improve one's professional knowledge and skills.

• assessment
• active listening
• professional development
• facilitator

when theri is a discrepancy between verbal and nonverbal.

• mediator
• proactive
• mixed message
• lifelong learners