Chương 11 F1

Leaders may be distinguished from managers by the fact that they do not depend

on........................................  in the organisation.

Which of the following types of power correctly completes this statement?

• Expert power

• Position power

• Physical power

Which of the following writers is not a member of the school of management thought to which the others belong?

• FW Taylor

• Elton Mayo

• Abraham Maslow

• Frederick Herzberg

Monica is a manager in the finance department of P Co and she has several staff working for her. She has become quite friendly with most of her staff and they like her and appreciate that she does everything she can to attend to their needs. Which type of managerial style does Monica have?

• Impoverished

• Task management

• Country club

• Dampened pendulum

4  According to Fielder, which of the following are true of psychologically distant managers?

1  They judge their staff on the basis of performance

2  They are primarily task-oriented

3  They prefer formal consultation methods rather than seeking staff opinions

4  They are closer to their staff

• 1 and 2

• 2 and 3

• 1, 2 and 3

• 1,2,3 and 4

What is delegated by a superior to a subordinate?

• Authority

• Power

• Responsibility

Which of the following is not a technique of scientific management or Taylorism?

• Micro-designs of jobs

• Work study techniques to establish efficient methods

• Multi-skilled teamworking

• Financial incentives

What is the key contribution of the human

relations approach to management ?

• Awareness of the importance of group dynamics and worker attitudes as an influence on productivity

• Concern for productivity and efficiency 

• Awareness of the many different variables that influence and constrain a manager's behaviour

• Proof of a clear link between job satisfaction, worker motivation and business success

   

Which of the following leadership styles gives the most discretion or decision-making power to subordinates?

• Autocratic

• Consultative

• Democratic

• Persuasive

Of Mintzberg's nine managerial roles, which is being exercised by a manager who gathers information from contacts within and outside the organisation?

• Leader

• Monitor

• Spokeperson

• Disseminator

........................................ is the role at the interface between the operational core (non-managerial workers) and management.

Which word or phrase correctly completes this definition?

• Middle line

• Junior management

• Supervision