Intercultural communication

What is not included in the main tasks of intercultural communication?

• Language

• Don't take turns speaking

• Social attributes

• Thought patterns

Is the OK sign offensive in Japan?

• Yes

• No

You have arrived at a business meeting in South Korea and you are meeting the company’s president. You should:

• • Look him in the eye and extend your hand for a handshake?

• • Nod your head slightly?

• • Bow and wait for him to initiate the handshake?

During a business meeting in Thailand, you avoid:

• • Wearing black?

• • If you are a man; crossing your left ankle over your right knee?

• • Pointing to a statue of Buddha?

• • Having silent pauses during a conversation?

What color is best for business cards in China?

• Green

• Black

• Gold

Distinct cultures arise from:

• Nations

• Slangs

• Philosophical beliefs

• Jokes

In Dubai (in the United Arab Emirates):

• • Coffee is served at the beginning of the meeting?

• • The exchange of business cards is simultaneous: you offer yours with your right hand and receive that of the other with your left hand?

• • Your meeting may be interrupted for prayer?

• • Your host will be very attentive to your remarks, without any distraction?

When delegating tasks to an Indian colleague, s/he responds to all your questions with a ‘yes’. This means:

• • s/he is showing respect?

• • s/he understands completely?

• • s/he will do as you ask?

Things to be avoided in IC

• Share their views

• Abusing the traditions

• Discussion with leaders

When talking with members of your team who do not speak your language as your first language, what do you do?

• • Speak more loudly and slowly than usual to avoid misunderstandings?

• • Speak naturally but avoid using jargon, colloquial language and idioms that may be difficult to understand?

• • Find someone who speaks their language and ask them to translate?