Test 1. Introduction to Management

What is the definition of management?

• The process of planning, organizing, leading, and controlling resources (human, financial, physical, information) of an organization in order to reach its goals efficiently and effectively

• The process of controlling and supervising employees

• The act of making important decisions in an organization

• The technique of motivating employees to work harder

What is the primary role of top-level managers?

• Implementing day-to-day operations

• Setting overall organizational goals and strategies

• Supervising frontline employees

• Handling routine administrative tasks

Which management function involves setting specific, measurable, attainable, relevant, and time-bound objectives for organizational units?

What is the primary role of operational managers?

• Developing organizational policies

• Setting long-term strategic goals

• Overseeing day-to-day operations

• Providing guidance to top-level managers

Which management function involves monitoring performance, comparing it with established goals, and taking corrective action if necessary?

Which management skill involves the ability to understand and work effectively with people at all levels of the organization?

• Technical skill

• Conceptual skill

• Interpersonal skill

• Analytical skill

Which level of management is responsible for translating the overall strategies into specific goals and plans?

• Top-level managers

• Middle-level managers

• Frontline supervisors

• Staff managers

What is the principle of division of labor?

• Each employee should have multiple job responsibilities

   

• Employees should be grouped based on their skills and expertise

• Managers should delegate all tasks to their subordinates

• Employees should have the flexibility to switch job roles whenever they please

   

What are the four functions of management?

• Planning, organizing, leading, controlling

• Budgeting, hiring, training, evaluating

• Analyzing, strategizing, communicating, implementing

• Researching, marketing, selling, distributing

 What is the principle of unity of command?

•  

  Each employee should have only one direct supervisor

• Employees should work as a team and collaborate on all tasks

• Managers should have control over multiple departments

• Employees should have the freedom to choose their own supervisors