Foundation 1E CHAPTER 9 Quiz Game

If you are currently experiencing the most difficulty you ever have or likely ever will experience as an esthetician, then which of the following is MOST likely true?

• You are currently at your first job as an esthetician.
• You have not yet started working as an esthetician.
• You are currently at your second job as an esthetician.
• You are currently at your last job as an esthetician.

If you always make it a point to talk about the varied services you offer while giving facials to your clients, with the hopes of getting them to stay a bit longer for the additional service, then which of the following are you practicing?

• Marketing
• Retailing
• Rebooking
• Ticket upgrading

The first reality of a service position is that your career revolves around which of the following?

• You
• The general public
• Your clients
• Your boss

If you do not pay back your student loans, it is very UNLIKELY that you will _________.

• not be allowed to graduate
• face legal action
• default on those loans
• harm your personal credit

In order to meet your clients’ needs, you must do all EXCEPT _________.

• put yourself first
• be a lifelong learner
• be true to your world
• be punctual

The similarity between being in beauty and wellness school and working as a professional in the beauty and wellness industry is that, in both cases, _________.

• you should put your own needs above everyone else’s
• you are able to determine your own schedule and change it whenever you want
• you are given several chances to do a certain procedure right
• you can showcase your skills by working hard and doing your best

If, as a beauty and wellness professional, you are regularly and successfully recommending and selling additional services to your clients, than you have most likely perfected the practice of _________.

• ticket upgrading
• retailing
• rebooking
• public speaking

If you have a conflict with a coworker on the job, you should be willing to _________.

• escalate the conflict if necessary
• leave the conflict unresolved
• discuss the conflict with others who are not involved
• resolve the conflict

If you work hard and long hours as a beauty and wellness professional, and are one of seven at your spa, which of the following should you AVOID if you want to truly succeed as part of a growing team?

• Being a conflict resolver
• Remaining insubordinate
• Becoming a relationship builder
• Pitching in

Which of the following is LEAST likely to be true if you are an employee of a spa?

• You will work as an independent contractor.
• You will work on a commission basis.
• You will work on a salary basis.
• You will work on a salary-commission basis.