Business English
Authored by Hân Ngọc
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University
CCSS covered
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13 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
10 sec • 13 pts
TRUE or FALSE?
“Delegation will not work unless the employee either is
more resourceful than usual or acts without formal authority.”
TRUE
FALSE
Tags
CCSS.RI.11-12.5
CCSS.RI.9-10.5
CCSS.RI.11-12.3
CCSS.RI.9-10.3
CCSS.RI.8.3
2.
MULTIPLE CHOICE QUESTION
30 sec • 20 pts
Which of the following is the disadvantage of Departmentation by Customer?
A. There is the possibility of delay in decision-making.
B. It overemphasizes customers’ needs and may lead to a waste of time and resources.
C. It does not promote innovation and creativity.
D. It is more difficult to control regional departments.
Tags
CCSS.RI.11-12.5
CCSS.RI.9-10.5
CCSS.RI.8.5
CCSS.RI.11-12.3
CCSS.RI.9-10.3
3.
MULTIPLE CHOICE QUESTION
20 sec • 9 pts
Which of the following are NOT the examples of formal organization?
A. Non-profit organizations & professional associations
B. Banks & corporations
C. Government agencies & courts
D. Classes & groups
Tags
CCSS.RI.11-12.5
CCSS.RI.9-10.5
CCSS.RI.8.5
CCSS.RI.6.5
CCSS.RI.7.5
4.
MULTIPLE CHOICE QUESTION
20 sec • 8 pts
In the division of labor, how do companies divide tasks?
In the division of labor, how do companies divide tasks?
A. Ask the workers to do every step
B. Specialize the workers in different positions
Tags
CCSS.RI.11-12.5
CCSS.RI.9-10.5
CCSS.RI.8.5
CCSS.RI.6.5
CCSS.RI.7.5
5.
MULTIPLE CHOICE QUESTION
45 sec • 20 pts
Which of the following are some of the characteristics of flat organization are:
A. decentralized, narrow spans of management, having many levels in its hierarchy
B. centralized, wide spans of management, authority and responsibility concentrated at the top
C. wide spans of management, having few levels in its hierarchy, centralized
D. wide spans of management, decentralized, greater delegation of authority to people in middle-management positions
Tags
CCSS.L.11-12.4C
CCSS.L.6.4C
CCSS.L.7.4C
CCSS.L.8.4C
CCSS.L.9-10.4C
6.
MULTIPLE CHOICE QUESTION
20 sec • 20 pts
What is the characteristic of diving labor by task?
A. Workers are looking over their shoulders.
B. Each individual worker needs only certain skills.
C. Planners have to grant the right amount of authority.
Tags
CCSS.RI.11-12.5
CCSS.RI.9-10.5
CCSS.RI.8.5
CCSS.RI.6.5
CCSS.RI.7.5
7.
MULTIPLE CHOICE QUESTION
30 sec • 20 pts
Which of the following is NOT the characteristic of Departmentation by Territory?
A. Enhancing face-to-face communication with local interests.
B. Decreasing administrative costs to successfully run this method.
C. Grouping an organization's personnel by physical location
D. Requiring more persons with general manager abilities.
Tags
CCSS.RI.11-12.5
CCSS.RI.9-10.5
CCSS.RI.8.5
CCSS.RI.11-12.3
CCSS.RI.9-10.3
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