Communication Methods Quiz

What is an advantage of sending a letter?

• Requires postage costs to be sent in the mail

• Takes time to be received in the post

• Can't include certain formats like video

• Can be kept and stored for physical evidence

What are 2 disadvantages of sending a text message (SMS)?

• Limited to short messages with no multimedia

• Text messages can cost to send per message

• Doesn't require an internet connection to receive messages

• Reach a large audience at once with one batch message

What are 2 advantages of sending an email?

• Important messages may be lost in the spam folder

• Can include documents, multimedia attachments and links

• Send information to many people at once

• Phishing scams can spread malware via email attachments

What is a disadvantage of using instant messaging?

• It takes very long to use this method

• Attachments and hyperlinks can be sent

• Works in real time - messages are sent and received instantly

• Internet access issues will disrupt any conversations

What is an advantage of making a cellular call?

• Impacted by cellular reception - won't work in remote areas / underground

• Can't see the other person's body language, presentation or facial expressions

• Can hear how something is said, unlike text responses

• Slower method of communication, which makes it reliable

What is a disadvantage of using teleconferences?

• Allows for groups of people to communicate at once

• Not needed as you can just go talk to them in person

• Businesses can use teleconferencing to communicate between offices / individuals across the world

• Because a group is communicating, people may speak over each other, especially if there is a time delay

What are two advantages of making a VoIP call?

• Relies on a good quality internet connection

• Allows a user to make calls over the internet (such as using WhatsApp)

• Cheaper (can also be free) to make calls rather than using a cellular network

• Can potentially be less secure than cellular connections

What is a disadvantage of using a personal assistant?

• Speeds up processes by making appointments, checking information etc.

• Voice-activated - can be used whilst otherwise busy, such typing or writing

• Huge privacy concerns - companies store audio data for voice recognition and track all commands made to the device

• You can get lazy

What is an advantage of using video conferences?

• A high-bandwidth connection is required to send and receive video data

• Can be used for interviews because faces are hidden

• Users can share information visually such as designs

• A poor connection will result in low quality video

What is a disadvantage of using social media for businesses?

• Businesses can quickly share information to a large audience, potentially millions

• Posts can be in different formats such as text, images, videos or links to other websites

• Businesses must be cautious about what they post, to not accidentally offend others and damage their reputation

• No extra members of staff need to be hired