Prepare 5 U1 - Vocabulary (WB)

The ________ is excellent in this shop. They’re really helpful to customers.

• customer service

• online shopping

Tags

CCSS.RI.11-12.4

CCSS.RI.7.4

CCSS.RI.8.4

CCSS.RI.9-10.4

CCSS.RI.9-10.4

I saw an advertisement yesterday about a 20% _______ on all electrical items.

• refund

• discount

Tags

CCSS.L.5.5C

If the shorts don’t fit, you can always _________

• send them back

• refund them

Tags

CCSS.RI.11-12.4

CCSS.RI.7.4

CCSS.RI.8.4

CCSS.RI.9-10.4

CCSS.RI.9-10.4

How much did you _______ on that new game?

• shop

• spend

Tags

CCSS.L.11-12.2B

CCSS.L.6.2B

CCSS.L.7.2B

CCSS.L.8.2C

CCSS.L.9-10.1.C

I’ve lost the ________, but perhaps you have the information on your computer system.

• refund

• receipt

Tags

CCSS.L.2.4B

CCSS.L.2.4C

CCSS.L.3.2E

When you work in a shop, you have to do more than just _______ customers.

• serve

• charge

• sell

Tags

CCSS.L.1.6

CCSS.L.3.6

CCSS.L.4.6

CCSS.L.K.5A

There are some great ______ at M&F – you can buy one item and get one free!

• exchanges

• discounts

• promotions

Tags

CCSS.RI.11-12.4

CCSS.RI.7.4

CCSS.RI.8.4

CCSS.RI.9-10.4

CCSS.RI.9-10.4

The watch shop doesn’t _______ you if you need a new battery.

• charge

• spend

• serve

Tags

CCSS.L.5.5C

The sales assistant said that I could get a ________ if I brought the jumper back within 30 days.

• discount

• receipt

• refund

Tags

CCSS.RI.11-12.4

CCSS.RI.7.4

CCSS.RI.8.4

CCSS.RI.9-10.4

CCSS.RI.9-10.4

You don’t always have to pay delivery ______ when you shop online.

• charges

• receipts

• purchases

Tags

CCSS.L.2.4B

CCSS.L.2.4C

CCSS.L.3.2E