Practice Test

To show initiative, what should Camden do?

• Use his knowledge and give the presentation by himself.

• Bad mouth his teammates at the beginning but give the presentation.

• Tell his boss that he needs to take over and present.

• Reschedule the presentation.

Why are mission statements important to a company?

• Sell more product

• Locate a company on a map

• Diversify a company

• Provide the purpose of the company

What is the program called that helps organize student information?

• Database software

• Presentation software

• Document software

• Time management software

What should professional letters to important clients always include?

• A picture of the author

• A heartfelt, personal appeal

• Company letterhead and signature

• The word 'memorandum'

How might Tom resolve the problem of his website going offline?

• Assess and improve website needs

• Create a new website to restrict access

• Shut down his website during high-traffic hours

• Restrict staff from making phone calls during peak hours

What should you do after making a connection with a customer?

• Identify the customer's needs

• Engage the customer in a personal conversation

• Determine the customer's budget

• Ask if he/she is a returning customer

What is the main reason to continue education throughout your career?

• Find your passion

• Prepare for workplace changes

• Complete a college degree

• Specialize in one job

Why does Brittany's company clean and inspect equipment components at the end of every workday?

• It is a good team-building activity

• Helps the safe use and lifespan of tools

• To boost employee morale

• It is an EPA requirement

What should a team do after brainstorming and creating a list of ideas for a new product?

• Explore and test all possible ideas

• Evaluate the solution

• Identify the problem

• Start selling the product

How much will a $24.00 shirt cost with tax if the state rate is 6%?

• $24.44

• $24.84

• $25.44

• $25.84