*Glossary CO Inbound Sales Quiz

Match the following terms:

• Also referred to as "boarding".

• Muster

• referring to leaving the ship

• Disembarkation 

• Age at the time of cruise

• Sailing Time 

• Time scheduled to leave the port.

• Embarkation 

• The safety drill conducted at the ship

• Sailing Age 

Match the following

• single size bed mounted on the wall

• Port side

• Left side of the ship

• Upper Berth 

• Transportation to airport/hotel/ship

• transfers

• (Passport or Birth certificate/Driver’s

• Starboard

• Right side of the ship

• Travel Documentation 

Match the following terms:

• Booking created without payment.

• Booked (BK) 

• Partial Payment of the cruise fare

• Deposit 

• status of a reservation before deposit

• Courtesy Hold 

• status of a booking after deposit paid

• Booking Invoice 

• Booking Receipt

• Offered (OF) 

Match the following

• tips

• Occupancy (OCC) 

• Exclusive restaurants available on ship

• Specialty Restaurant 

• Two or more continuous/ back2back cruise

• Funds Maintenance Transfer (FMT) 

• The act of moving money to another bk

• Gratuities /Pre-Paid Gratuities (PPGR) 

• Stateroom capacity

• Consecutive Cruises 

Match the following

• Royal Caribbean's loyalty program.

• Remarks 

• A stateroom without windows or portholes

• Stateroom 

• An adult only area

• Crown & Anchor Society (CAS) 

• Notes added on the reservation

• Interior (inside) Stateroom 

• Guests sleeping accommodations

• Solarium