Electronic Communication & Scheduling

Which of the following is an example of a paid e-mail service?

• Yahoo mail

• Gmail

• Runbox

• Hotmail

Which of the following is NOT one of the differences between free and paid e-mail services?

• Speed

• Storage size

• Privacy

• Advertising

Which of the following e-mail protocols is usually used in free e-mail accounts?

• IMAP

• POP3

• ICloud

• Exchange

Which of the following should be avoided when writing an e-mail?

• Keeping the e-mail brief

• Including a courteous greeting and closing

• Typing in all caps

• Conducting a spell check to eliminate errors

Which of the following types of electronic communication systems requires the use of a web browser?

• E-mail

• Web chat

• Text messaging

• Collaborative software

Which of the following is correct about text messaging?

• It typically requires using a desktop computer

• It only allows alphanumeric text

• It is usually sent via cable network

• It involves composing and sending electronic messages

Which of the following types of electronic communication systems is also called groupware?

• Collaborative software

• Social networking

• Web chat

• Text messaging

Where is the New Appointment button located on the Home tab?

• In the New group

• In the Arrange group

• In the Share group

• In the Go To group

Which of the following functions allows users to share their availability with others in order to facilitate scheduling amongst several individuals?

• Schedule sharing

• Availability sharing

• Conflict facilitator

• Appointment reminder

Which of the following functions shows a list of appointments and attendees for the appointments?

• Appointment attachment

• Appointment reminder

• Appointment calendar

• Appointment facilitator