قوة النساء VS الواد موافي

A YL student applied for a refund after passing the 14 days after payment but the term didn't start yet, what options she has?

• Not eligible for a refund

• She can freeze the balance on the account

• Eligible for a refund

• She can transfer her credits to her sister

Customer had a balance of 205 JOD, and wants to use it for beginner 3 at 7:30, what's the process?

• We will enroll him in the term since he has a balance

• he's eligible for a 10% discount

• he needs to pay a variance fee

Do we offer One Skill Retake?

• Yes

• No

If a parent wants his YL child (9 years old) to leave the premises after the course/exam without picking him up, what are the options?

• He must fill out the Consent form

• He must pick him up himself

• He can authorize someone to pick him up

Can a Minor ( 17 years old) collect him TRF from the branch?

(UKVI Exam)

• No

• Yes