SEU-MGT- ch1

Virginia Rometty, CEO of IBM, believes that her success is due in part to her ability to take risks. 

• true

• fulaes

Answer explanation

The ability to take risks, to embrace change and to keep going forward despite fears and internal criticism, is important to any manager's survival, regardless of gender. As Rometty says, "Growth and comfort do not coexist."

Exceptional managers have a gift that cannot be taught. 

• true

• fulaes

Answer explanation

Being an exceptional manager is not exactly a gift, like a musician having perfect pitch. In good part, it may be an art. Fortunately, it is one that is teachable.

Management includes integrating the work of people through planning, organizing, leading, and controlling the organization's resources. 

• true

• fulaes

Answer explanation

Management is defined as (1) the pursuit of organizational goals efficiently and effectively by (2) integrating the work of people through (3) planning, organizing, leading, and controlling the organization's resources.

To be efficient in management means to use resources wisely and cost effectively. 

• true

• fulaes

Answer explanation

Efficiency is the means of attainingتحقيق the organization's goals. To be efficient means to use resources like people, money, and raw materials wisely and cost-effectively.

Efficiency and effectiveness are terms used interchangeably and equivalently in management. 

• true

• fulaes

Answer explanation

To be efficient means to use resources like people, money, and raw materials wisely and cost-effectively. To be effective means to achieve results, to make the right decisions, and to successfully carry them out so they achieve the organization's goals.

Automated telephone systems is typically both very effective and very efficient

• true

• fulaes

Answer explanation

We're accustomed to having our calls to companies for information and customer support answered not by people but by automated answering systems. This arrangement is efficient for the companies since they no longer need as many employees to answer the phones. But it's not effective if it leaves us, the customers, fuming and less inclined to continue doing business.

Efficiency and effectiveness are terms used interchangeably and equivalently in management. 

• true

• fulaes

Answer explanation

To be efficient means to use resources like people, money, and raw materials wisely and cost-effectively. To be effective means to achieve results, to make the right decisions, and to successfully carry them out so they achieve the organization's goals.

An effective manager has a multiplier effect on the organization, meaning his or her influence is multiplied beyond the results achievable by just one person. 

• true

• fulaes

Answer explanation

An effective manager has a multiplier effect on the organization, meaning his or her influence is multiplied beyond the results achievable by just one person. 

John Hammergren's compensation of $145 million in 2010 as CEO of healthcare technology firm McKesson is typical for CEOs in North America today. 

• true

• fulaes

Answer explanation

The business press frequently reports on the astronomical earnings of top chief executive officers. The top earner was John Hammergren of health care technologies company McKesson, who led the list that year with $145 million. However, this kind of huge payday isn't common. Median compensation for top-ranked CEOs in North America in 2010 was $9 million.

Studying management is likely to help you once you are in a manager role, but is unlikely to be beneficial before then. 

• true

• fulaes

Answer explanation

There are several benefits of studying management that you can use before being a manager. You will better understand how to deal with organizations from the outside, how to relate to your supervisors, how to interact with co-workers, and how to manage yourself in the workplace.