1. Test phase helps the designer to:

• a. Refine prototype and solution

• b. Learn more about the user

• c. Refine your POV

• d. All of the above

2. 2. The objective of the Test phase is:

• a. To ask for feedback on your prototypes

• b. To learn about your stakeholder

• c. Regain the confidence of user

• d. Refine your ideas

3. 3. In the Test phase, you allow the users test and compare multiple prototypes.

• True

• False

4. 4. Never begin a test with the tester seeing and experiencing the prototype.

• True

• False

5. 5. The objective of Feedback capture grid is to test prototyped ideas and jot down the results for further development in a simple, yet organized way.

• True

• False

6. 6. In the Test phase, never ask the user/customer to think aloud.

• True

• False

7. 7. Testing does not give an opportunity to learn about your solution and your user.

• True

• False

8. 8. Test is a second round of empathy to get user feedback on your prototype.

• True

• False

9. 9. Sometimes testing reveals that not only did you not get the solution right, but also that you failed to frame the problem correctly.

• True

• False

10. 10. Testing is another opportunity to build _______ through observation and engagement - it often yields unexpected insights.

• a. Rapport

• b. Network

• c. Empathy

• d. Sympathy