Biz Law Ch 4 Consumer Law

Which of these is NOT covered by consumer law?

• Selling goods and services that are not as descibed

• Selling goods and services at a high price

• Selling products that don't work properly

• Selling information about consumers to other businesses without their permission

___________________ are the individuals who purchase goods or services for personal use.

• Buyers

• Consumers

• Constituents

• Clients

Agency that is responsible for protecting consumers from unfair or deceptive business practices.

• Federal Trade Commission

• Better Business Bureau (BBB)

• Consumer Product Safety Commission

Agency that enforces laws that protect the environment.

• Environmental Protection Agency (EPA)

• Cease and Desist Order

• Better Business Bureau

A nonprofit agency sponsored by local businesses that helps to resolve disputes between consumers and sellers.

• Federal Trade Commission (FTC)

• Walmart

• Better Business Bureau (BBB)

It occurs when false or misleading claims are made about the quality, the price or the purpose of a particular product.

• Deception

• Bait

• Switch

• Bait and switch

These are usually illegal multilevel marketing plans that promise distributors commissions from their own sales and those of other distributors they recruit.

• Pyramid schemes

• Deception

• False sales

• Bait

It involves stealing personal information, such as credit card numbers, Social Security number, to gain access to a person's finances, usually make purchases with credit.

• Identity theft

• Internet Fraud

• Infomercials

• Fraud

Dishonest, fraudulent, or anti-competitive business method.

• unfair trade practice

• privity of contract

• encumbrance

• disclaimer

The practice by which a store improperly advertises an understocked, low-priced "come on" to lure prospective buyers into the store and then tries to sell them something more expensive.

• Bait and switch

• swap tactic

• switcheroo technique