
GA Core Quiz
Authored by Blossom Matty
Other
Professional Development
Used 4+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A customer calls in stating that there is a suspicious vehicle parked on the street for over two days now. Which template will this fall under?
Maintenance
General
Sales/Leasing
Resident Concern
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How do you disposition a Monroe County call?
Answered
Patched
Message Sent
No Answer
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A caller received an email from our assistant Dallas. Which account are they calling?
Boon Edam
Shore Funding Solutions
Accelerate Tax
Fora Financial
4.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
This account offers loans and lending to small businesses.
Fora Financial
Capital Fundings LLC
1 West Finance
Abrasive West
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
I currently have $50 on my laundry card with the picture of the lady sitting on the washer. I would like to add an additional $50. Can you assist me please?
Yes
No
Contact the Main Office
6.
FILL IN THE BLANK QUESTION
20 sec • 2 pts
Thank you for calling A&T Locksmith also known as _____. How may I help you?
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A trucker reached out to Belmont Metals requesting to speak with the person in charge of the delivery department. What would you do?
Take a message to have the call returned
Take a message and dispatch (Cold Transfer)
Patch (Warm Transfer)
Take a message and dispatch (Warm Transfer)
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