Mock RKT | Process

My Name is _____

In case of an order finalization being done incorrectly, which of the following steps to be prioritized in sequence by Franchise Partner?

• Check payments reflection before order submission→→ Select "NO" for use no booking payment->Select "YES" for use booking payment & do order submission
• Check payments reflection before order submission-> Select "YES" for use no booking payment->Select "NO" for use booking payment & do order submission
• both a&b
• None of the above

Capturing lead time to get indication on delivery in SFDC will ascertain the actual (Hot/Warm/Cold) tagging in STS

• True
• False

In case of non-confirmation of commission number, if order booking is shared with the customer, price & offer will be valid till the delivery of the vehicle?

• True
• False

If car is allocated with exclusive visibility & vehicle journey need to be restarted (for some reason such as name change), which of the following things is true in this scenario?

• Cancel the transaction and re-start journey
• Inform respective RM and rasie a ZOHO for visibility
• Both a & b
• None of the above

If customer A enquires for E class & later changes his mind & books C class, same will get updated in SFDC in "Interested Vehicle Class

• True
• False

Which of the following statement/s are false?

• Capturing Hot, Warm, Cold tagging in STS of a lead is optional
• Eligibility of applicable profile (NFA,IFA,Fleet, VIP) can be captured during SFDC profile update through "Quotation Release Form"
• Quotation is valid for 30 days or till the month end subject to car getting booked
• Multiple quotations can be created at all India level for the same VIN number

Which of the followings statement/s are true? a. If customer A transfers the booking payment before order booking status as "In Progress" in STS then, payment will get credited automatically b. If customer A transfers the booking payment after order booking status as "In Progress" in STS then, payment will get credited automatically

• a-true, b-false
• a-true, b-true
• a-false, b-true
• a-false, b-false

Sales Transaction Number for customer A is STID01 & customer B is STID02. Now, if customer A transfers the booking amount in STID02, then which of the following is true?

• Payment of customer A gets booked in STID02 & journey to be continued with ZOHO
• Payment of customer A does not get booked in STID02 & journey to be restarted with ZOHO
• Payment of customer A needs to be booked manually against STIDO1 by raising ZOHO
• None of the above

When a Pvt Ltd or Public Ltd company is a part of the deal, which set of documents are to be taken?

• PAN Card, Partnership Deed
• PAN Card, Bye Laws, Trustees List
• PAN Card, Memorandum of Association, Articles of Association, Certificate of Incorporation
• Only PAN Card
• Company cannot be a part of the deal