Goodwill Letters Quiz

Goodwill Letters Quiz

8th Grade

10 Qs

quiz-placeholder

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Goodwill Letters Quiz

Goodwill Letters Quiz

Assessment

Quiz

Other

8th Grade

Practice Problem

Hard

Created by

Phathrawut Kongpatch

Used 46+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the definition of a goodwill letter?

A goodwill letter is a written request to a creditor or collection agency asking for a credit limit increase.

A goodwill letter is a written request to a creditor or collection agency asking them to remove a negative entry from your credit report as a gesture of goodwill.

A goodwill letter is a written request to a creditor or collection agency asking for a loan.

A goodwill letter is a written request to a creditor or collection agency asking for a lower interest rate.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the purpose of a goodwill letter?

To apply for a loan.

To request a credit limit increase.

To request removal of negative information from a credit report.

To dispute a credit card charge.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is not a component of a goodwill letter? a) Introduction b) Body c) Conclusion d) Subject line

e) Signature

f) Greeting

g) Closing

d

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False: Goodwill letters are used to express gratitude and maintain a positive relationship with the recipient.

False

Goodwill letters are used to express anger and maintain a negative relationship with the recipient.

Goodwill letters are used to express indifference and maintain a neutral relationship with the recipient.

True

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is one tip for writing an effective goodwill letter?

Blame others for any mistakes or misunderstandings.

Express genuine remorse and take responsibility for any mistakes or misunderstandings.

Use formal language and avoid showing any emotion.

Avoid expressing any remorse or taking responsibility.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is an example of a situation where a goodwill letter can be used? a) Requesting a refund b) Apologizing for a mistake c) Applying for a job d) None of the above

a

c

d

b

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should be included in the introduction of a goodwill letter?

Formal salutation, apology statement, request for forgiveness

Detailed explanation of the situation, personal anecdotes, closing statement

Direct request for financial assistance, explanation of financial hardship, closing salutation

Polite greeting, purpose explanation, gratitude expression

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